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Computer Q&A Board / Questions / can't shut down

Posted by: DEANJOH, October 6th, 2008, 7:15pm

I cannot shut my computer down unless I first delete cmd.exe from the window task manager.  any ideas??

Posted by: Ray, October 7th, 2008, 6:27pm; Reply: 1

cmd.exe is not in my task manager.  It probably is being used to run a program.  You need to figure out how it is getting started.

Posted by: DEANJOH, October 8th, 2008, 11:12pm; Reply: 2

Any ideas on how it is getting started???

Posted by: Ray, October 9th, 2008, 4:42pm; Reply: 3

   Look in startup.
   You can do that by either getting our program, Speed Startup (http://superwin.com/speedstartup.htm), and having it scan for startup items

   or

   type msconfig in Run and look in the Startup tab of System Configuration.

Posted by: DEANJOH, October 9th, 2008, 11:25pm; Reply: 4

Its not in startup.  Some times it is there and other times it appears???

Posted by: Ray, October 10th, 2008, 4:44pm; Reply: 5

Something has to start it.  Maybe the browser starts it or some other program.

Posted by: DEANJOH, October 13th, 2008, 11:27pm; Reply: 6

Yes, It seems like some thing in the browser.  Any ideas how to pin it down and remove it??

Posted by: DEANJOH, October 14th, 2008, 4:39pm; Reply: 7

I removed some internet web based add ons that I did not need. and it took care of the problem.

Thanks for your help

Dean

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